Document Author: Sara Goldrick-Rab

When Care Isn’t Enough: Administrative Burden in Federal Higher Education Pandemic Emergency Aid Implementation (2022)

Departing from traditional financial aid policies, during the pandemic the federal government
introduced emergency aid to higher education for the first time. This study examines the implementation
of that program, including students’ need for and access to the resources and the processes they navigated
to obtain help. We identify multiple forms of administrative burden present, and using both survey data
and focus groups, explain how they affected students and institutions. The psychological costs of
administrative burden were particularly substantial and should be addressed in future programming.

Connecting Students to Basic Needs Hubs During the COVID-19 Pandemic: An Evaluation of a Cross-Sectoral Partnership (2023)

Reducing basic needs insecurity among community college students is an equity imperative for improving college attainment, particularly given the challenges the pandemic introduced. One popular approach is co-locating campus support services to help students access support (beyond financial aid), including public benefits and emergency aid. Some institutions operate their own basic needs hubs, while others engage outside providers. This study evaluates a campus-based cross-sectoral approach at two community colleges in King County, Washington. Together, the United Way of King County and area colleges and universities operate “Benefits Hubs” for students, offering support from peer navigators and helping them access financial resources and information. However, many students experiencing basic needs insecurity do not use hubs—a problem shared by many other student support services. Is it possible to increase students’ use of hubs through low-cost outreach? Does that outreach also improve students’ academic outcomes? Evaluators examined these questions during the COVID-19 pandemic, a time when students’ needs for support were especially high, and staff were particularly constrained. The colleges collectively identified a group of approximately 3,000 low-income students who might be eligible for public benefits and thus find the Benefits Hubs’ support useful. Those students were divided at random into two groups. Beginning in fall 2020, staff sent the first group emails encouraging them to use hubs. The second group did not receive that outreach but still had access to hubs. A comparison of the two groups following that outreach revealed whether sending those emails—a strategy widely known as “nudging”—those students improved their use of hubs and/or their odds of academic success in terms of grades and retention. The results are mixed and largely inconclusive. On the one hand, outreach modestly increased students’ use of Benefits Hubs. It also reached students in several target demographic groups—older students and those from marginalized communities who are at heightened risk of basic needs insecurity. This suggests that informational barriers contribute to basic needs insecurity and may be partially overcome with inexpensive outreach strategies. However, the benefits of outreach dissipated over time, potentially because the targeted students shared information with their peers who did not receive the emails, and then those students also used hubs. Even with the additional outreach efforts, most targeted students did not use hubs and academic improvements were not evidenced. As community colleges continue to recover from the pandemic and support students to graduation, providing basic needs supports to help students afford college may help. There are several reasons why this evaluation might understate the benefits, including analytic limitations and how the pandemic affected the program. Recent legislation and philanthropy are funding many basic needs hubs, making it especially important to engage in ongoing assessment to develop strategies for strengthening their use and ensuring maximum equitable impact.

The Real Price of College (2016)

The high price of college is the subject of media headlines, policy debates, and dinner table conversations because of its implications for educational opportunities, student and family pocketbooks, and the economy.1 Some people caution against giving too much weight to the advertised price of a college education, pointing out that the availability of financial aid means that college is not as expensive as people think it is.2 But they overlook a substantial problem: for many students, the real price of college is much higher than what recruitment literature, conventional wisdom, and even official statistics convey. Our research indicates that the current approach to higher education financing too often leaves low-income students facing unexpected, and sometimes untenable, expenses.

The State of Food Security at CUNY in 2020 (2020)

In this report, we examine the prevalence and distribution of food insecurity at CUNY at the start of 2020. We also describe and assess the variety of programs, policies and services CUNY and its partners have developed to reduce food insecurity and suggest options for further reducing food insecurity in the coming years. Our goal is to provide the key constituencies at CUNY—its leaders, faculty and staff, students, and the City and State elected officials who fund CUNY—with the evidence they need to make informed decisions about promoting food security and academic success at CUNY. At the end of the report, we provide a brief overview of preliminary evidence on how the COVID-19 epidemic has affected food security at CUNY and the university’s options for reducing it.

Food Insecurity and Homelessness in American Higher Education: An Overview of New Nationally Representative Estimates (2023)

UPDATE: New version amended with additional table (July 30, 2023)

This memo offers new nationally representative estimates of food insecurity and homelessness affecting the nation’s college students, obtained from the just-released National Postsecondary Student Aid Study: 2020 (NPSAS), and compares them to estimates from my prior research studies conducted at The Hope Center for College, Community, and Justice.

The results confirm that a sizable number of the nation’s college students—including graduate students—are food insecure and some are homeless. As long suspected, the rate is higher for college students than for the broader public. Moreover, we can now see that basic needs insecurity is a problem at every type of college and university and cuts across student demographics and even traditional measures of income and financial need.

● 23% of undergraduates and 12% of graduate students experienced food insecurity.
● 8% of undergraduates and 5% of graduate students experienced homelessness.
● Basic needs insecurity affects 35% of Black/African American students, 30% of Native American students, and 25% of Hispanic students.
● For-profit colleges and universities and Historically Black Colleges and Universities have the highest rates of basic needs insecurity among their students.

The coalition of institutions willing to assess and address these problems had higher rates of the challenges— now that all institutions are included the averages are lower, yet still substantial. We owe a debt of gratitude to those brave institutions that led the way and convinced the federal government to count what matters most to students – the security of their basic needs.

#RealCollege (2016)

An op-ed by Sara Goldrick-Rab for AFT Voices that explains the origins of the first #RealCollege convening