Document Category: Research study (not in a journal)

Supporting the Whole Community College Student: The Impact of Nudging for Basic Needs Security (2021)

Even after decades of improvement efforts, completion rates at community colleges remain low, particularly among students who need developmental education. Basic needs insecurity contributes to these low completion rates. As a result, community colleges throughout the country have launched benefits “hubs” to help students secure their basic needs. However, there is limited evidence on whether connecting students with these hubs improves academic success.

This report details an evaluation of the Advocacy and Resource Center (ARC), a benefits hub at Amarillo College (AC) in Texas. In partnership with AC, we conducted an evaluation to advance two institutional goals:

Increase utilization of the ARC, particularly among students most at risk of leaving college, with a low-cost technology-enabled approach.
Estimate the academic impacts of connecting students to the ARC.
Over the course of a year, we emailed randomly selected students from low-income households and those enrolled in developmental education coursework, informing them about and inviting them to the ARC. We found that the emails (or “nudges”) paid off for students who received them:

Rates of visiting the ARC more than doubled from 22% to 56%.
Developmental education students nudged to visit the ARC were 20% more likely to pass developmental education courses, a crucial milestone.
However, we did not find clear evidence that nudged students completed more credits, received higher grades, or passed other courses at higher rates.

As community colleges across the nation work to improve student success and help students recover from the pandemic, this evaluation offers two lessons:

Insufficient information about existing basic needs supports keeps students from getting the help they need. The information barrier may be effectively overcome with personalized nudging, a low-cost solution.
Connecting students to basic needs supports helps students make academic progress, particularly those in need of developmental education.

Basic Needs Insecurity at Historically Black Colleges and Universities A #RealCollegeHBCU Report (2022)

Historically Black Colleges and Universities (HBCUs) were established primarily in the post-Civil War era to meet the educational needs of Black Americans. They provide pathways to upward social mobility and have a long-standing commitment to promoting both academic success and students’ health and well-being. But persistent funding inequities at both the state and federal levels actively undermine those commitments and leave the sector particularly vulnerable during the coronavirus (COVID-19) pandemic.

This report, a collaboration between The Hope Center and the Center for the Study of HBCUs, uses data from the #RealCollege Survey to examine the overlapping challenges affecting students attending HBCUs during fall 2020. In total, nearly 5,000 students from 14 public and private four-year HBCUs responded to the survey.

When Care Isn’t Enough: Scaling Emergency Aid During the COVID-19 Pandemic (2021)

When the pandemic devastated communities and college campuses, colleges and universities faced an emergency. For the first time in history, Congress responded by authorizing billions of dollars in emergency aid to quickly alleviate hardships.

This report shows how colleges and universities met the challenge of emergency aid during the pandemic, drawing on a year of surveys and focus groups, fielded and conducted by The Hope Center and DVP-Praxis, that reflect the views of institutional leaders and students from coast to coast. The results offer valuable insights that should shape the future of emergency aid and student support. While the onset of the pandemic was unprecedented, its ongoing health concerns and the looming consequences of climate change ensure that knowing how to deliver emergency aid at scale will be essential to the well-being of future students. With these lessons in mind, we can all be better prepared and ready to respond.

The Real Price of College: Estimating and Supporting Students’ Financial Needs (2021)

For decades, complicated financial aid formulas and variable sticker prices have made it difficult for students to understand the real price of college. For colleges, understanding students’ financial need is also challenging; current financial aid formulas cause many students’ actual need to be understated.
This report examines what happens when:
financial aid leaders and staff better understand students’ financial need, as operationalized by negative EFC; and
students better understand college costs and how to advocate for more financial support.
Using data gathered at Temple University and six colleges and universities in Texas, we explore how more nuanced information about college costs and financial need can change beliefs and behavior among financial aid staff, leaders, and students.

Hunger in Higher Education: Experiences and Correlates of Food Insecurity among Wisconsin Undergraduates from Low-Income Families (2018)

There is growing awareness that a substantial share of undergraduates are food insecure, potentially undermining investments in higher education and hindering upward social mobility. This mixed-methods paper uses survey and interview data from low-income students at 42 public colleges and universities in Wisconsin to illuminate the day-to-day experiences of food insecurity and examine how food security status varies across background characteristics. Results indicate that students who grew up in food insecure homes, self-identify as a racial/ethnic minority, live off-campus, and attend college in an urban area are significantly more likely to report the lowest level of food security, often associated with hunger. Students explain that challenges stemming from the interrelationship of lack of time and inadequate money are their biggest barriers to food security. Most rely on friends or family for support, but few students draw on the social safety net, in part due to eligibility restrictions. In recognition of the diversity of students’ experiences, we discuss the need for a multi-faceted response to promote food security and student success.

Safety, Security, and College Attainment: An Investigation of Undergraduates’ Basic Needs and Institutional Response (2014)

There is increasing evidence that students from low-income families are facing great difficulties in covering the costs of college attendance, as need-based financial aid has not kept up with rising costs. For some students, these financial constraints can lead to difficult decisions about whether to sacrifice consistent access to food or secure and safe housing in order to remain in school. This paper examines evidence of these struggles among undergraduates and then turns to consider how institutional leaders are responding. Using quantitative and qualitative data from five states, we explore three types of responses. One group of leaders embraces the work of meeting students’ basic needs as part of the college mission and actively seeks strategies and solution, while another group expresses a desire to help but mainly engages in wishful thinking. At the same time, some institutional actors respond to students’ financial constraints by questioning whether or not they belong in college, raising concerns about their deservingness. Implications for future research, policy, and practice are discussed.