Document Category: Research study (not in a journal)

Supporting Community College Completion with a Culture of Caring: A Case Study of Amarillo College (2018)

This report is an in-depth case study of the No Excuses Poverty Initiative at Amarillo College (AC), a midsize community college in the Texas Panhandle. Nearly a decade ago, AC’s leadership initiated a reflective and intentional series of steps to help alleviate the conditions of poverty affecting their students and promote the chances those students complete their degrees. The college has received widespread press and recognition for its work. This case study is the first intensive, evidence-based examination of that initiative, its key components, and its impact on student success.

Managing to Make It: The College Trajectories of Traditional-age Students with Children (2011)

Students with children are a growing presence in higher education, but apart from being labeled “nontraditional” their prospects for degree completion are poorly understood. How does parenting while in college make students vulnerable? How does it make them stronger? To address these questions this exploratory study draws on a panel study of young, low-income Wisconsin college students that includes administrative, survey, and interview data. Findings suggest that while parenting students have divergent college pathways compared to their peers, those pathways do not always indicate disadvantage. At the same time, it is also clear that they would benefit from additional supports.

Putting College First: How Social and Financial Capital Impact Labor Market Participation Among Low‐Income Undergraduates (2011)

Most undergraduates work despite evidence that working while in college is associated with lower
rates of degree completion. Prior research indicates that the propensity to work varies by both family
income and education, suggesting that both financial and social capital operate to reduce work and
preserve educational advantage. We test that hypothesis with a sample of 3,000 low‐income
Wisconsin undergraduates enrolled in the state’s 42 public two‐year and four‐year colleges and
universities. Leveraging an experiment that distributes financial aid via lottery, we identify effects of
financial capital on labor force participation that are comparable in magnitude to the positive benefits
of social capital obtained through parental education. Specifically, the allocation of additional financial
aid reduces the hours worked by low‐income students with high school‐educated parents to the point
that it nearly fully offsets the socioeconomic advantage (in terms of fewer hours worked) that accrues
to students from college‐educated families. Need‐based financial aid, it appears, may be an equalizer
that promises to reduce labor force participation and enhance college attainment.

Higher Education in Wisconsin: A 21st Century Status Report (2010)

Wisconsin is at a crossroads. Even before the recent economic crisis, the state was lagging
behind our peers in Minnesota, Illinois, and Iowa in population growth, per capita income,
and the share of the population with more than a high school education. Without a significant
investment in education, Wisconsin will continue to fall further behind not only our peers in the
Midwest, but the nation as a whole.

Supporting the Whole Community College Student: The Impact of Nudging for Basic Needs Security (2021)

Even after decades of improvement efforts, completion rates at community colleges remain low, particularly among students who need developmental education. Basic needs insecurity contributes to these low completion rates. As a result, community colleges throughout the country have launched benefits “hubs” to help students secure their basic needs. However, there is limited evidence on whether connecting students with these hubs improves academic success.

This report details an evaluation of the Advocacy and Resource Center (ARC), a benefits hub at Amarillo College (AC) in Texas. In partnership with AC, we conducted an evaluation to advance two institutional goals:

Increase utilization of the ARC, particularly among students most at risk of leaving college, with a low-cost technology-enabled approach.
Estimate the academic impacts of connecting students to the ARC.
Over the course of a year, we emailed randomly selected students from low-income households and those enrolled in developmental education coursework, informing them about and inviting them to the ARC. We found that the emails (or “nudges”) paid off for students who received them:

Rates of visiting the ARC more than doubled from 22% to 56%.
Developmental education students nudged to visit the ARC were 20% more likely to pass developmental education courses, a crucial milestone.
However, we did not find clear evidence that nudged students completed more credits, received higher grades, or passed other courses at higher rates.

As community colleges across the nation work to improve student success and help students recover from the pandemic, this evaluation offers two lessons:

Insufficient information about existing basic needs supports keeps students from getting the help they need. The information barrier may be effectively overcome with personalized nudging, a low-cost solution.
Connecting students to basic needs supports helps students make academic progress, particularly those in need of developmental education.