Document Author: Gregory Kienzl

When Care Isn’t Enough: Administrative Burden in Federal Higher Education Pandemic Emergency Aid Implementation (2022)

Departing from traditional financial aid policies, during the pandemic the federal government
introduced emergency aid to higher education for the first time. This study examines the implementation
of that program, including students’ need for and access to the resources and the processes they navigated
to obtain help. We identify multiple forms of administrative burden present, and using both survey data
and focus groups, explain how they affected students and institutions. The psychological costs of
administrative burden were particularly substantial and should be addressed in future programming.

The Price of STEM Success: The Impact of Need-Based Financial Aid on STEM Production (2021)

This study investigates whether financial grants, allocated based on need rather than major, improves odds that economically vulnerable students will pursue science, technology, engineering, and/or mathematics (STEM) degrees. We implemented a privately-funded financial aid program in Wisconsin and conducted a randomized experiment of its effects for low and moderate-income students at 10 two-year and four-year colleges and universities. The additional financial support greatly increased the probability that students would persist in pursuing a STEM major and/or switch to a STEM major by the third year of school. However, it did not change the odds that students would remain enrolled. Implications for educational opportunity, practice, and policy are discussed.

National #RealCollege Survey Report #6: During the Pandemic (2020)

In March 2020, the coronavirus pandemic struck American higher education.
Colleges closed campuses, students lost jobs, and emergency resources failed
to meet the demands caused by the crisis. This report examines the pandemic’s
impact on students, from their basic needs security to their well-being, as
indicated by employment status, academic engagement, and mental health.
The data come from an electronic survey completed by 38,602 students
attending 54 colleges and universities in 26 states, including 39 two-year
colleges and 15 four-year colleges and universities.

Basic Needs Insecurity in the Higher Education Instructional Workforce (2020)

n the fall of 2019, nearly 550 instructional staff members from four community colleges and oneuniversity responded to a pilot #RealCollege survey designed specifically for faculty and staffmembers. This report describes the results of that pilot survey examining basic needs insecurityamong educators (i.e., faculty members and instructors) in higher education.

#RealCollege During the Pandemic: Initial Institutional Responses to Address Basic Needs Insecurity (2020)

The novel coronavirus pandemic is testing institutions of higher education in unprecedented ways,
including challenging their ability to address basic needs insecurity among their students. With
the crisis ongoing as a new academic year begins, it is helpful to examine the response thus far.
The Hope Center developed a pandemic-oriented, institution-based survey that was administered
between April 9 and May 29. The survey yielded responses from 165 institutions in 36 states. The
results reveal:
• The number of students with basic needs insecurity on college campuses is substantial,
regardless of the method used to quantify such students.
• More than two-thirds of institutions said basic needs insecurity was discussed “a lot” or “a
great deal” on their campuses, and community colleges were more likely than four-year
institutions to view basic needs insecurity as a hinderance to degree completion.
• Nine of 10 respondents were looking for additional help to address students’ food and
housing needs, which were already areas of concern prior to the pandemic. And as
nationwide eviction moratoriums began to expire toward the end of summer, evidence
emerged that housing needs were increasing.
• A majority of institutions offered support to students seeking Supplemental Nutrition
Assistance Program (SNAP) benefits and had an active food pantry on campus.
• One hundred and seven institutions offered emergency aid. Three-quarters of those
institutions used online applications for their emergency aid programs, easing one of the
main challenges to effectively dispersing aid. However, institutions continued to struggle
with staffing and publicizing the programs, as well as meeting the increased demand solely
via fundraising.
• One in five institutions required students to complete a Free Application for Federal
Student Aid (FAFSA) in order to access emergency aid funds.
• Just three in 10 institutions helped students with basic needs insecurity apply for
unemployment insurance, despite widespread job loss among undergraduates.1

When Care Isn’t Enough: Scaling Emergency Aid During the COVID-19 Pandemic (2021)

When the pandemic devastated communities and college campuses, colleges and universities faced an emergency. For the first time in history, Congress responded by authorizing billions of dollars in emergency aid to quickly alleviate hardships.

This report shows how colleges and universities met the challenge of emergency aid during the pandemic, drawing on a year of surveys and focus groups, fielded and conducted by The Hope Center and DVP-Praxis, that reflect the views of institutional leaders and students from coast to coast. The results offer valuable insights that should shape the future of emergency aid and student support. While the onset of the pandemic was unprecedented, its ongoing health concerns and the looming consequences of climate change ensure that knowing how to deliver emergency aid at scale will be essential to the well-being of future students. With these lessons in mind, we can all be better prepared and ready to respond.